CRM Platform

Company CRM System

Your pipeline in one place, not across five phones.From RM 290 per month, up to 5 users · setup from RM 1,500

What is Company CRM System?

The Avantix Company CRM System centralises customer and lead management: it tracks every lead through a defined sales pipeline, schedules follow-up tasks and reminders, keeps full contact history and notes against each account, and reports on conversion performance. It is built for sales teams whose pipeline currently lives across individual phones, notebooks, and spreadsheets.

Company CRM System specifications
Core recordsLeads, customers, opportunities, activities
PipelineConfigurable stages with per-stage conversion reporting
AutomationFollow-up task scheduling and reminders
HistoryFull contact and interaction log per account
AccessWeb-based, role-controlled
Starting pricefrom RM 290 per month, up to 5 users; setup from RM 1,500 (excl. SST)

The problem

The problem Company CRM System solves

When each salesperson keeps their own pipeline, the company has no view of it. Follow-ups depend on memory, leads go cold silently, and when someone leaves, their accounts and context leave with them.

Built for Sales teams and growing businesses managing a pipeline across multiple people.

Capabilities

What Company CRM System does

  1. 01

    Customer & lead management

    One record per customer and lead, owned by the company rather than an individual salesperson.

  2. 02

    Sales pipeline tracking

    Every opportunity visible at its current stage, so stalled deals are obvious rather than forgotten.

  3. 03

    Follow-up tasks & reminders

    Scheduled follow-ups that fire on time instead of depending on someone remembering.

  4. 04

    Contact history & notes

    Full interaction history retained against the account, including when staff change.

  5. 05

    Conversion analytics & reporting

    Conversion rate by stage and by salesperson, showing where deals are actually being lost.

Answers

Company CRM System — common questions

How is this different from a spreadsheet pipeline?

A spreadsheet records the pipeline; a CRM acts on it. Follow-ups are scheduled and fire automatically, history is retained against the account when staff change, and conversion can be analysed by stage and by person rather than counted manually.

Can the CRM connect to our chat and enquiry channels?

Yes. It is designed to work alongside OmniChat, so enquiries arriving by WhatsApp or web chat are captured into the pipeline automatically rather than re-entered by hand.

What reporting does the CRM provide?

Conversion analytics by pipeline stage and by salesperson, activity and follow-up completion, and pipeline value by stage — the figures needed to see where deals are being lost rather than only how many closed.

All questions, by topic

Next step

See Company CRM System on your own operation

We will walk through Company CRM System against your actual process and tell you honestly whether it fits or whether a custom build serves you better.

Email
info@avantix.my
Serving
Kuala Lumpur, Klang Valley, Penang & Malaysia
Office
Simpang Ampat, Penang
Languages
English · Bahasa Malaysia · 中文
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